Distribution options available in Nicereply

There are multiple distribution options available in Nicereply for your company to use. Nicereply offers 2 distribution methods with specific features and benefits - Email template distribution & Trigger distribution. You can add more distribution at any time. This article will provide you a basic overview of distribution methods provided by Nicereply one-click survey solution. 

Email template distribution

This distribution method allows you to insert surveys into the emails you send. You simply place HTML code to your signature or any custom email template. Thanks to that your customers will be able to give your company feedback after each interaction. You can either use the Nicereply survey directly in your help desk signature, insert it into your Gmail or outlook, or incorporate satisfaction surveys into your marketing emails.

Trigger distribution

Benefit from the power of automated email sending. Follow up with customers via survey after you:

• close a ticket
• finish a call
• complete a chat 
• fulfill an order
• or after your deal is won or lost

Have issues with your trigger survey? Read our article with FAQs related to trigger settings and trigger conditions for all integrations.