Customise the Language on Rating Survey
CSAT
You can rewrite the text on the rating survey to your local language. It's a very simple change which you can do in the "Appearance settings" of every rating page (survey).
Rewrite the text in fields
NPS
Navigate to Surveys -> Surveys list -> locate your survey and click on it's Appearance. NPS uses a standard question therefore we predefined following languages for you: English, Czech, German, French, Spanish, Spanish (Argentina), Portuguese (Brazil), Indonesian, Japanese, Chinese and Slovak. If you are missing your language, get in touch with us at contact@nicereply.com.