How to set up notifications?
Setting up notifications for new ratings is very simple.
Go to your Nicereply account - Settings. Then click on Notifications. Here you can turn on the notifications
- for each metric
- define rating values for which you want to be notified for
- choose whether to receive notifications for your feedback, team feedback or all feedback
- turn on an option to receive weekly or monthly exports
When you're done don't forget to save changes.
You can manage all notifications in your Nicereply account > Account tab > Notifications. It's very simple to manage. Just mark checkboxes with the sentiment you want to receive.