LiveAgent

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• Introduction to LiveAgent integration
• Nicereply chat plugin for LiveAgent
• Customer Satisfaction Score (CSAT) email template distribution in LiveAgent
• Customer Satisfaction Score (CSAT) trigger distribution in LiveAgent
• Net Promoter Score (NPS) email template distribution in LiveAgent
• Customer Effort Score (CES) email template distribution in LiveAgent
• Net Promoter Score (NPS) trigger distribution in LiveAgent
• Customer Effort Score (CES) trigger distribution in LiveAgent
• Using Nicereply surveys as a custom message in LiveAgent after a chat