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LiveAgent

  • Introduction to LiveAgent integration
  • Nicereply chat plugin for LiveAgent
  • Customer Satisfaction Score (CSAT) email template distribution in LiveAgent
  • Customer Satisfaction Score (CSAT) trigger distribution in LiveAgent
  • Net Promoter Score (NPS) email template distribution in LiveAgent
  • Customer Effort Score (CES) email template distribution in LiveAgent
  • Net Promoter Score (NPS) trigger distribution in LiveAgent
  • Customer Effort Score (CES) trigger distribution in LiveAgent
  • Using Nicereply surveys as a custom message in LiveAgent after a chat

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